Our Customer Stories
We help thousands of people, by treating them as individuals.
With customers based around the UK, we are proud of the fact thousands of our customers have been with us for many years, and the positive difference we have made to their lives.
With a strong national reputation, we take our ongoing responsibilities very seriously. People trust us to help them make informed decisions. After all it’s your money we are dealing with – and your financial future that matters.
But don’t just take our word for it. Our satisfied customers share their stories about why they needed financial advice, the ways we have helped them, and what they think of our service and people.
When Mr Smethurst sadly passed away unexpectedly, his wife found that Skipton Building Society and – her local adviser, Simon – were readily available to continue providing guidance and support on financial matters.
Mr and Mrs Atkins value their relationship with their local adviser David so highly, they chose to remain with him after he left his previous employer and joined Skipton Building Society. In total, David has been looking after the couple’s financial needs for 15 years.
Mr Brown was not a big advocate of financial advisers. He had endured “poor experiences” in the past; but decided to give Skipton Building Society a try after staff at his local branch recommended the services of their in-branch adviser, Kriss.
Having previously looked after the majority of his investments himself, astute investor Mr Arnold turned to Skipton Building Society for extra support.
Through their ongoing relationship with Skipton Building Society, Mr and Mrs Arnstein feel more comfortable about their finances and confident about the future.
Mr Ridehalgh had always handled his own investments. But upon retiring, he decided to seek financial advice through Skipton Building Society – who continue to give him additional support and peace of mind over his finances.
Laura and Paul Silcock realised that as well as needing advice about their finances, they also wanted the added assurance of somebody continually monitoring their investments for them.