The Arnstein's story

Mr & Mrs Arnstein's story

Speaking highly of their Skipton financial adviser, Mrs Arnstein said: “We both find Lloyd very approachable, friendly and clearly very knowledgeable.

“He listens to us regarding our needs, hopes and expectations with our investments, checks that we’re happy with decisions made, and is always available should we require clarification on any issues.”

Mrs Arnstein added that one particular perk is the local presence of Lloyd – which means he can visit them wherever they deem convenient, such as their home or nearest Skipton branch.

“We did have a financial adviser some years ago to help us prepare for retirement” she added, “but she was based up in the north and so it didn’t feel accessible. The good thing about Lloyd is that he lives locally and comes to our house which is convenient. It’s useful having conversations in our home and it’s that local knowledge that we appreciate.”

Through Skipton, the couple benefit from an ongoing service known as Monitored Informed Investing (MII). This involves paying an ongoing fee for a range of additional benefits that ensure Skipton are with them throughout their journey; monitoring their investments on a regular basis. As part of the service, they each receive personalised quarterly reports, updating them on recent fund performance. 

Talking about how MII has helped them, Mr Arnstein said: “We feel very confident, happy and well supported through Skipton, and that our money is working hard for us over the long-term.

“I can see at a glance where our money is, how much of it there is and what it’s doing for us.”

Investing through Skipton is supporting the couple with their retirement plans. Although it should be noted that your capital is at risk and you may get back less than you invested. The value of your investments and any income from them may fall as well as rise. Mrs Arnstein commented: “We can do things like home improvements and go on more holidays. We’re actually in the process of booking yet another holiday! Our building work was part of the plan we talked with Lloyd about.”


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