Stock market-based investments are not like building society savings accounts as your capital is at risk and you may get back less than you invested. The value of your investments and any income from them may fall as well as rise. To help maintain service and quality, some calls may be recorded and monitored. Calls are free from a BT landline, costs from other networks and mobiles may vary. Lines open 9am-7pm, Monday to Thursday and 9am-5pm on Friday for all phone numbers apart from 0800 085 0459 where lines are open 9am-5pm, Monday to Friday.